ABS Boosts Patient Communication Capabilities By Partnering with Doctible
ABS has partnered with Doctible to streamline communication between doctors and patients.
Medical billing is one of the essential parts of the healthcare industry. ABS offers medical billing franchise support and software for medical practices and doctors' offices around the country. Their goal is to help medical billing companies get off the ground with a comprehensive medical billing software suite.
To make communication with patients easier, ABS has partnered with Doctible. Doctible’s virtual platform streamlines communication between medical professionals and patients to improve check-in and patient experience. Here are some of the new features ABS customers can expect.
Virtual Waiting Room
Doctible’s virtual waiting rooms provide a digital space to streamline patient onboarding. The virtual waiting room allows customers to complete a pre-arrival health questionnaire and check in for their appointments. Medical staff can also keep tabs on health updates for patients through the Doctible dashboard.
Patient Communicator
Doctible’s platform makes it easy for professionals to communicate with patients. The Patient Communicator allows doctors to communicate with patients through text messaging without phone tags directly. The Patient Communicator aims to create a seamless experience to increase practice efficiency.
Patient Reminders
Appointment no-shows can be a significant drain on practice resources. Doctible’s patient reminders system reduces appointment no-shows by providing automated patient reminders before appointments. The automated system does not require interaction from staff, enabling them to focus on providing care, not calling patients.
Website Messaging
Website Messaging gives providers 24/7 web chat capabilities to answer questions and answer appointment requests. Automated messaging and responses can dramatically increase a company’s online reputation and convert more visitors and referrals.
Smart Messaging
Doctible’s Smart Messaging system provides unique customized messages for each appointment. Personalized notifications can offer appointment reminders, treatment-specific forms, and other digital intake forms. Smart Messaging allows every note to have a unique template, along with workflow screenings and appointment follow-up messaging.
Patient Recall
Doctible’s patient recall tools let professionals easily pull up a patient’s medical history and previous visit history to schedule future appointments. This allows staff to focus more on providing care rather than performing clerical duties like making phone calls or scheduling appointments.
Reputation Management
Online reviews are an essential aspect of any medical practice. Doctible’s Reputation Management tool allows patients to leave feedback that will show up on Google and Facebook pages. With the Reputation Manager, businesses can:
- Track results
- Get alerts for new reviews
- Auto Respond to reviews
- Automate social media posts
- Manage patient mailing lists
- Crete customer templates
- Boost review impressions
Building a reputation and getting new reviews are core aspects of expanding and gaining new patients.
Streamline Medical Billing
Contact ABS today for more information on their medical billing software package. Visitors can contact them online or give them a call at (866) 565-8413 to request a product demo!
You can also learn about the answers to common questions when starting a medical billing business here.
